Cargo damage in transport is inevitable — but financial losses can be controlled.
CMR and transport damage management for carriers, car carrier operators, and logistics companies across Europe.
Cargo damage in transport is inevitable — but financial losses can be controlled.
CMR and transport damage management for carriers, car carrier operators, and logistics companies across Europe.
When transport or cargo damage occurs.
In these situations, what matters most is not formalities or emotions, but a clear solution that allows you to control financial losses.
This is where our expertise comes in.
► Managing CMR and cargo damage claims from start to resolution.
► Handling the claims process in a structured and professional manner, without unnecessary bureaucracy.
► Taking over communication with freight forwarders, insurers, and other responsible parties.
Our decisions are based on speed, clarity, and sound economic logic.
Our services
Damage assessment & claims strategy
We assess the situation, risks, and realistic outcomes. We clearly advise whether it makes sense to proceed — or to stop.
✓ Initial case assessment
✓ Evaluation of financial viability
✓ Clear recommendation: proceed or withdraw
CMR & cargo damage claims administration
We take over the entire claims administration process — from documentation to communication with all involved parties.
✓ Analysis of CMRs, contracts, and supporting documentation
✓ Preparation and submission of claims
✓ Active case follow-up and coordination
TruckShield™ — consistent damage control
Designed for companies seeking structured damage control and reduced long-term losses.
✓ Monthly claims administration and oversight.
✓ Agreed response times (CMA)
✓ Prevention and process improvement
Representation & negotiations
When a case requires more, we coordinate negotiations and, where justified, take further action.
✓ Negotiations with freight forwarders and insurers
✓ Engagement of independent experts.
✓ Legal action — only when economically justified.
Damage assessment & claims strategy
We assess the situation, risks, and realistic outcomes. We clearly advise whether it makes sense to proceed — or to stop.
CMR & cargo damage claims administration
We take over the entire claims administration process — from documentation to communication with all involved parties.
TruckShield™ — consistent damage control
Designed for companies seeking structured damage control and reduced long-term losses.
Representation & negotiations
When a case requires more, we coordinate negotiations and, where justified, take further action.
How we work
A clear process — from initial assessment to an economically sound decision.
01
Situation assessment
We review the damage, documentation, and circumstances.
Outcome: A clear answer — whether it makes sense to proceed or to stop.
01
Situation assessment
We review the damage, documentation, and circumstances.
Outcome: A clear answer — whether it makes sense to proceed or to stop.
02
Course of action
We define a concrete course of action: how to proceed, with whom, and to what extent.
Outcome: A clear strategy — without emotions or “trial-and-error.”
02
Course of action
We define a concrete course of action: how to proceed, with whom, and to what extent.
Outcome: A clear strategy — without emotions or “trial-and-error.”
03
Claims handling
We take over the entire process: documentation, claims, and communication with freight forwarders, insurers, and other involved parties.
Outcome: A controlled process and valuable time saved on your side.
03
Claims handling
We take over the entire process: documentation, claims, and communication with freight forwarders, insurers, and other involved parties.
Outcome: A controlled process and valuable time saved on your side.
04
Resolution & outcome
We manage the case through to resolution. Where justified, we negotiate, represent your interests, and coordinate further steps.
Outcome: A decision based on economic logic — not on formalities.
04
Resolution & outcome
We manage the case through to resolution. Where justified, we negotiate, represent your interests, and coordinate further steps.
Outcome: A decision based on economic logic — not on formalities.
We base every decision on speed, clarity, and financial justification.
That’s why we work only with companies for whom this truly matters.
Who we work with
We work with companies for whom transport damage is a real business issue — not just a formal process.
Carriers & operators
When transport or cargo damage becomes a financial issue, not just a formality in the paperwork.
International carriers
When document control, clear communication, and reputation among partners across different countries truly matter.
Logistics & freight forwarding companies
When clear and professional claims handling is required.
Carriers & operators
When transport or cargo damage becomes a financial issue, not just a formality in the paperwork.
International carriers
When document control, clear communication, and reputation among partners across different countries truly matter.
Logistics & freight forwarding companies
When clear and professional claims handling is required.
What clients get from us
Solutions that help control losses — not just another process.
We work only on cases where a solution makes economic sense, not where it merely “looks right.”
We don’t pursue claims on principle alone — we assess whether a decision creates real value for the client.
- Specialization in CMR and transport damage claims.
- Hands-on experience with car carriers and FVL — not theory.
- Economically sound decision-making.
- Clear communication and fast decisions.
About us
TruckClaim is a specialized transport and cargo damage management firm.
We bring over 7 years of experience working with transport, logistics, and international trade matters — from contracts and liability management to real-world dispute and damage resolution.
Unlike traditional legal advisory services, our focus is not on formal procedures, but on outcomes: whether a solution is economically viable and whether it helps the business move forward.
Need a clear answer on a damage case? Let’s talk.
Clear answers. No obligations.