Tag: CMR Claims

CMR claims: do factory rules override the Convention?

No photographs allowed. Inspection days after delivery. Then a bill for the carrier — because “that’s our procedure”. Where do factory rules end, and how can carriers defend themselves against unjustified CMR claims?

Received a cargo claim? What happens next?

What should you do when you receive a transport damage claim? We cover the first steps to take, the documents you need, and the mistakes that could weaken your position.